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Chatbots, Online-to-Offline, Geo-Fencing, Location Data and Digital Innovation Top the Agenda at Next Month’s BIA/Kelsey ENGAGE Conference

by BIA Advisory Group | Apr 14, 2016 | Press Releases

#BIAKENGAGE, May 16-18, in Austin, to feature winning case studies about delivering local #advertising and #marketing solutions for enterprises and SMBs. CHANTILLY, Va. (April 14, 2016) – The latest innovations and best practices in local advertising and marketing...
Cracking the Brand-to-Local Code (video)

Cracking the Brand-to-Local Code (video)

by BIA Advisory Group | Apr 14, 2016 | Blog, Conferences

The Brand-to-local playbook is constantly changing in a multi-screen and millennial-impacted world. This was one of the takeaways from a morning panel at the recent BIA/Kelsey BRANDS. To crack this code — borrowing from the session’s title — some...
LCR Bytes: Digital Outperforms Broadcast in the City of Brotherly Love

LCR Bytes: Digital Outperforms Broadcast in the City of Brotherly Love

by Suzanne Ackley | Apr 14, 2016 | BIA, Blog, Broadcast, Mobile-Social, Radio

In Philadelphia, the City of Brotherly Love, digital* media outperformed over-the-air broadcast** in generating revenue in 2015, according to BIA/Kelsey’s new Local Competition Report for the Philadelphia television market (see chart above). Broadcast, which combines...
Tweet Us Your ‘Best Practices for Local’

Tweet Us Your ‘Best Practices for Local’

by BIA Advisory Group | Apr 13, 2016 | BIA, Blog, Conferences

What are best practices in today’s Local Commerce Universe? What are lessons in helping local businesses acquire and retain customers, especially in today’s evolving multi-screen world? We want to hear from you. During next month’s BIA/Kelsey ENGAGE,...

SMB Data Point of the Week: SMBs with Middle Child Syndrome

by Suzanne Ackley | Apr 13, 2016 | BIA, Blog, SAM, SMBs

In BIA/Kelsey’s Local Commerce Monitor survey of small and medium businesses, we divided SMBS into three groups: 1 employee (very small businesses), 2 to 9 employees (small businesses) and 10 to 99 employees (medium businesses). When comparing the SMBs in these three...
ENGAGE Headliners Will Dig Deep into What Works in Local

ENGAGE Headliners Will Dig Deep into What Works in Local

by BIA Advisory Group | Apr 13, 2016 | BIA, Blog, Conferences

Innovation, execution and re-invention are some of the common themes among the headline speakers at BIA/Kelsey’s upcoming ENGAGE conference in Austin, Texas. ENGAGE runs from May 16-18 at the Austin Hilton. Opening headliner (May 17)  Steven Johnson is a leading...
The Local Commerce Universe: $440B by 2021

The Local Commerce Universe: $440B by 2021

by BIA Advisory Group | Apr 12, 2016 | BIA, Blog, Mobile-Social

The universe is expanding — the Local Commerce Universe (LCU) that is. Comprised of companies that derive revenue from local commerce and advertising, it will reach $440 billion by 2021, up from $285 billion today. Digital media & advertising has the largest...
Analyst Briefs: What the Heck is ‘Conversational Commerce?’

Analyst Briefs: What the Heck is ‘Conversational Commerce?’

by BIA Advisory Group | Apr 11, 2016 | BIA, Blog, Mobile-Social

Messaging apps and chat bots are all the rage. They were a highlight at Microsoft’s recent Build conference; Kik’s bot store announcement last week; and they could dominate Facebook’s F8 developer conference this week. If you have no idea what...
One-Employee SMBs Spend on Targeted Digital Ads

One-Employee SMBs Spend on Targeted Digital Ads

by Celine Matthiessen | Apr 7, 2016 | BIA, Blog, SAM, SMBs

Very small businesses  (VSBs) compete on digital channels because they take advantage of the large amount of free digital advertising and marketing available. In our Local Commerce Monitor™ (LCM) survey of small businesses, VSBs are defined as small businesses...
Is ‘Big Voice’ the Next ‘Big Data?’ (video)

Is ‘Big Voice’ the Next ‘Big Data?’ (video)

by BIA Advisory Group | Apr 7, 2016 | BIA, Blog

Even as messaging apps and chat bots take over the world, people still have a biological urge to communicate by voice. This applies to commerce, especially where there is complexity. And complexity tends to happen in high-consideration, high-value products (i.e....
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