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Have We Been Trying to Capture Customer Loyalty in All the Wrong Ways?

Have We Been Trying to Capture Customer Loyalty in All the Wrong Ways?

by Rick Ducey | Jun 8, 2018 | BIA, Blog

Some businesses have customer loyalty programs and others don’t. According to BIA’s research, about 60 percent of small and medium businesses (SMBs) either have or plan to have a customer loyalty program. Here’s the question: do customer loyalty...
Small Business Research – DIY Solutions vs. Paid Assistance

Small Business Research – DIY Solutions vs. Paid Assistance

by Suzanne Ackley | Jun 7, 2018 | BIA, Blog, SAM, SMBs

Out of necessity, small businesses are the quintessential multi-taskers when it comes to advertising and marketing their businesses. Technology and the low cost of digital advertising has made it somewhat easier for a small business to advertise on their own. In fact...
NAB’s PILOT Examines the ATSC 3.0 Data Landscape and Broadcaster Opportunities

NAB’s PILOT Examines the ATSC 3.0 Data Landscape and Broadcaster Opportunities

by Rick Ducey | Jun 5, 2018 | BIA, Blog, CTV/OTT

NAB’s PILOT commissioned BIA Advisory Services to explore how ATSC 3.0 can help broadcasters develop new revenue and public service opportunities in the data-driven marketing and audience targeting landscape. BIA Advisory Services presented several prominent...
SMBs Advertising on Local TV & MVPDs: Building Data-Driven Campaigns from Customer Lists

SMBs Advertising on Local TV & MVPDs: Building Data-Driven Campaigns from Customer Lists

by Rick Ducey | Jun 4, 2018 | BIA, Blog, Broadcast, SAM, SMBs

Small and medium-sized businesses (SMBs) have out-sized marketing power with the range of integrated advertising technology (adtech) and marketing technology (martech) platforms that are affordable for businesses with less than 100 employees. For any business to...
SMBs Advertising on Local TV & MVPDs: Building Data-Driven Campaigns from Customer Lists

SMBs Advertising on Local TV & MVPDs: Building Data-Driven Campaigns from Customer Lists

by Rick Ducey | Jun 4, 2018 | BIA, Blog, Broadcast, SAM, SMBs

Small and medium-sized businesses (SMBs) have out-sized marketing power with the range of integrated advertising technology (adtech) and marketing technology (martech) platforms that are affordable for businesses with less than 100 employees. For any business to...
New Lens On Local Helps TV Sellers Compete Better

New Lens On Local Helps TV Sellers Compete Better

by Celine Matthiessen | May 30, 2018 | BIA, Blog, Broadcast

Advertisers expect media sellers to have knowledge of their market, business and what works for advertising. In fact, our small business survey (Local Commerce Monitor) respondents rank in-depth product intelligence and the value of the product vs. others as top wants...
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