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BIA/Kelsey Bytes: What Are the Call Commerce Power-Verticals?

BIA/Kelsey Bytes: What Are the Call Commerce Power-Verticals?

by BIA Advisory Group | Aug 25, 2016 | Blog, Mobile-Social, SMBs

BIA/Kelsey Bytes are excerpts from research reports. This is the latest installment from the recently launched report, Call Commerce: A $1 Trillion Economic Engine. It picks up where last week’s post left off. The report can be downloaded for free here. Where Do...

SMB Data Point of the Week: Financial Services SMBs Want Help

by Suzanne Ackley | Jul 13, 2016 | BIA, Blog, SAM, SMBs, Verticals

In BIA/Kelsey’s Local Commerce Monitor™  nearly a third of small businesses  in the financial services vertical opt for a “do it with/for me” model. This is the largest percent among our vertical categories with most opting for “do it myself”....
SMB Data Point of the Week: LinkedIn Edges Out Facebook Among Professional Services SMBs

SMB Data Point of the Week: LinkedIn Edges Out Facebook Among Professional Services SMBs

by Suzanne Ackley | Mar 30, 2016 | BIA, Blog, SAM, SMBs

Facebook reigns supreme as the most popular channel used for advertising and promotion by the vast majority of SMBs in BIA/Kelsey’s Local Commerce Monitor survey of small and medium businesses. But for SMBs in the Professional Services* vertical, LinkedIn is the...

SMB Data Point of the Week: 25% or More of Ad Budget Going to Digital

by Suzanne Ackley | Feb 3, 2016 | BIA, Blog, SAM, SMBs

SMBs are putting a bigger share of their advertising budget towards digital media, according to BIA/Kelsey’s Local Commerce Monitor (LCM)™, Wave 19, survey of small-and-medium businesses. When looking at the data by vertical category (Professional...
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