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SMB Data Point of the Week: 25% or More of Ad Budget Going to Digital

by Suzanne Ackley | Feb 3, 2016 | BIA, Blog, SAM, SMBs

SMBs are putting a bigger share of their advertising budget towards digital media, according to BIA/Kelsey’s Local Commerce Monitor (LCM)™, Wave 19, survey of small-and-medium businesses. When looking at the data by vertical category (Professional...
More than 70% of Franchisees Work with Small Ad or Marketing Agencies

More than 70% of Franchisees Work with Small Ad or Marketing Agencies

by Celine Matthiessen | Feb 3, 2016 | BIA, Blog, SAM, SMBs

In the second year of examining franchises in BIA/Kelsey’s Local Commerce Monitor™ (LCM) Wave 19 survey of small and medium-sized businesses, franchisees are increasingly using small agencies for their advertising and marketing. See the infographic below...
Home and Trade SMBs Still Going Strong With Traditional Media

Home and Trade SMBs Still Going Strong With Traditional Media

by Suzanne Ackley | Feb 2, 2016 | BIA, Blog, Newspapers, SAM, SMBs, Verticals

Home and Trade Services* SMBs use an average of 6 different channels for advertising, including print yellow pages, newspapers, direct mail and community sponsorships. While Facebook was the most popular channel used, print yellow pages, newspapers, direct mail and...
Closing the Online/Offline Gap with Beacons (webinar replay)

Closing the Online/Offline Gap with Beacons (webinar replay)

by BIA Advisory Group | Jan 29, 2016 | BIA, Blog, SMBs

Retail beacons have gotten lots of attention and excitement over the past 24 months — most of it pre-mature. But it’s a technology that is starting to gain realistic adoption, and holds lots of promise for the perennial local challenge of offline...

SMB Data Point of the Week: Higher Spending SMBs and Social Media

by Suzanne Ackley | Jan 27, 2016 | BIA, Blog, Mobile-Social, SAM, SMBs

According to BIA/Kelsey’s Local Commerce Monitor (LCM), survey of small- and medium-sized businesses, the higher spending Plus Spender SMBs* had an average annual spend of $75,169 for advertising and promotion. The Plus Spenders spent an average of 17.8% of...
Timify and The Rise of SMB Appointment Booking

Timify and The Rise of SMB Appointment Booking

by BIA Advisory Group | Jan 26, 2016 | BIA, Blog, SMBs

At BIA/Kelsey SMB in September, we zeroed in on the trend that local isn’t just about advertising and marketing… it’s also software that helps local businesses operate.  That can include payment processing, inventory, ecommerce and of course...
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