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Social Media SMBs – LCM Wave 18

This report examines the opportunity and preferences of SMBs that use social media for advertising and promotion. Findings are from Wave 18 of BIA/Kelsey’s Local Commerce Monitor™ (LCM) survey. In our full sample, 72.2%, or 394 SMB respondents, reported that…

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Social Sharing Goes Local

Among technology sectors transforming media, social sharing tops the list. This refers to mobile users sharing pictures via Instagram, video via Snapchat or location status via Facebook. It’s especially prevalent among increasingly buying-empowered millennials. When effective, social sharing can harness…

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SMBs that use Loyalty Programs – LCM Wave 18

This report examines the opportunity and preferences of the small and medium-sized business (SMB) group that use Loyalty Programs. The report, based on BIA/Kelsey’s Local Commerce Monitor™ (LCM) Wave 18 survey data, explores their spending behavior, preferences in advertising and…

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Entertainment SMBs – LCM Wave 18

This report examines the small and medium-sized business (SMB) group classified as entertainment SMBs (restaurant/bar, hospitality and entertainment/music). The report, based on BIA/Kelsey’s Local Commerce Monitor™ (LCM) Wave 18 survey data, explores their spending behavior, preferences in advertising and future…

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