Speakers

• 

  DARNELL HOLLOWAY, Head of Business Outreach, Yelp

  Darnell Holloway heads up Yelp's Local Business Outreach team. He hosts informational sessions with local business owners across the country to educate them on best practices for navigating the world of online reviews. He oversees Yelp's Small Business Advisory Council, and delivers constructive feedback from the business community to the different divisions within Yelp. He also hosts a series of monthly webinars about Yelp's free online tools, and regularly produces informative content for Yelp's "Blog for Business Owners.

  Prior to joining Yelp in 2009, Darnell worked in the banking industry as an equity research broker for Thomas Weisel Partners. He is a California native, and UC Davis alumnus.

  Twitter: @darnelljustin

  Wed., Sept. 11, 3:30 pm
  SMBs Live: Insights From a Ben & Jerry’s Franchisee and Local Yelp Customers

  About Yelp
  Yelp connects people with great local businesses. Our users have contributed more than 39 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online. The information these reviews provide is valuable for consumers and businesses alike. Approximately 102 million unique visitors* used our website, and our mobile application was used on approximately 10 million unique mobile devices, on a monthly average basis during the quarter ended March 31, 2013. Businesses, both small and large, use our platform to engage with consumers at the critical moment when they are deciding where to spend their money. Our business revolves around three key constituencies: the contributors who write reviews, the consumers who read them and the local businesses that they describe. Yelp communities have taken root in major metros across the US, Canada, UK, Ireland, France, Germany, Austria, The Netherlands, Spain, Italy, Switzerland, Belgium, Australia, Sweden, Denmark, Norway, Finland, Singapore, Poland, Turkey and New Zealand.
  (*Source: Google Analytics)