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Thursday, January 17, 2008

CES 2008: Content makes a play; Sum of devices not yet greater than the pieces

By Steve Passwaiter, VP Business Development
Richard V. Ducey, Ph.D., Chief Strategy Officer

Content makes a play

The 2008 Consumer Electronics Show is over and we’ll assume that Las Vegas is returning to normal (if that’s possible).  One notable element from this year’s show revolves around the entrance of the content providers to the CES.  This year both Sony and NBC Universal had large displays on the show floor of the CES.  NBCU brought live content to their various networks and Sony had a display dedicated to their fine syndication unit amongst the myriad of digital devices that comprised the larger than life Sony display at CES. 

The good news for television is that the buzz of this convention was video and all of the new places it can be accessed from the 150 inch prototype LCD screen to the passenger seats in cars/vans and trucks to your mobile phone.  While User Generated video is certainly one of the hot topics of the moment, there’s no doubt that professionally generated video will continue to dominate the mobile video marketplace in the digital world.  All of the growth in video venues would seem to provide significant benefit for those who have produced video content in their markets for the past sixty years.  However, the simple repurposing of existing content will not lead to greater riches.  The content served will have to adapt to the platform upon which it is viewed and to the viewing tendencies peculiar to that platform of those who watch it. 

It is unlikely, in our view, that anyone will watch thirty minutes of video on their mobile phone any time soon. But it is likely that a thirty to ninety second clip of highly desirable content will find an audience of some measure, and we note that Nielsen is part of the Online Mobile Video Coalition’s (OMVC) field work this spring.  There are really three forces working against long form programming on the mobile platform:

(1) requires a new consumer behavior on still evolving mobile devices,

(2) battery life is a big challenge for power hungry video screens and

3) negotiating content rights.

It's likely you’ll find some old competitors in this new space including your local newspapers who are running to embrace video on their websites.  It’s hard to imagine that the newspapers wouldn’t try to extend their reach here given their current business situation. 

There also was some good news on the HD Radio situation as Ford announced it would begin offering HD Radios in their 2008 models.  The lack of automotive take up of HD Radio has been a significantly limiting factor in the adoption of digital radio by the public.  The news by Ford hopefully opens the door to other mainstream manufacturers taking a similar decision.  There was a new HD Radio that allows the listener to tag music that can then be purchased at the iTunes store.  There would have to be a revenue split between the station upon which the music was played and the iTunes store. 

The bad news for radio operators is that the car appears to be the new battleground for digital devices along with entertainment and information applications and services.  The terrestrial radio business has benefited from its oversized share of attention in the automobile but there are forces at work that will continue to erode that position.  Video screens are already popular in some vans and SUV’s and are now making their way into regular cars and trucks.  News, weather and traffic is now available not only from broadcast and satellite radio services but also directly from Internet services now directly accessible to vehicles via increasingly broadband mobile connectivity.

The next generation of navigation devices, featuring a number of interactive services, is already here and will compete with the radio for the attention of vehicle occupants.  These devices offer real time traffic updates and road conditions (thanks to Clear Channel traffic in large part) and offer a number of services to any one looking for a service station, restaurant or golf course anywhere in the United States.  These devices don’t just offer locations and phone numbers but will pull up reviews and other information to help you decide who gets your business.  With all of this functionality coming to the family sedan, the road won’t be the only crowded venue; the car is going to get very crowded, too.  How does radio compete for attention in this new digital vehicle

The CES confirms that the days have passed when you could consider yourself either a television, radio or print person.  Today, the term is content producer and you need to be prepared to understand that you must be more nimble than your analog predecessors.  These new content plays are just beginning to emerge and the revenue models are fairly nascent. 

However, these platforms offer growth possibilities in businesses that need it badly.  There are plenty of opportunities to sell your content than ever before.  The good news again is that these new platforms require compelling local content to work.  The people who make them know that and that’s where today’s content producers need to be spending time and resources.  The single platform player that yearns for the old days will certainly have a limited upside in this new environment. 

While this isn’t a commercial for CES, it’s time the local content producer had a larger presence at this show.  This is where your future revenue development concepts are being formed and where you need to let your imagination run headlong into the future.

Sum of devices not yet greater than the pieces

The device manufacturers and the content providers exist in a symbiotic relationship and they know it and now want us to know it.  They simply can’t exist and thrive without each other.  The good news for the local communications professional is that you produce the type of compelling local content that can thrive with the numerous consumer devices on the current market and the drawing boards. 

Another sign of the ties between these two sectors was that NAB had an Executive Board meeting at the CES for the first time and that the Open Mobile Video Coalition sponsored a well attended reception at the Bellagio on Tuesday night.  The OMVC, a strong collection of both commercial and non-commercial television operators and their respective trade associations, is going to begin testing this Spring between two prospective standards for mobile video and this will open the door to television (and radio stations who want to play in the video game) operators to monetize their content onto yet another platform. 

Thinking a bit further ahead, we anticipate the day that all these cool consumer electronics devices seamlessly integrate into an effortless mesh which will dramatically drive enhanced consumer experience, that day isn’t here yet. There were plenty of gadgets on display at the CES but precious little threatening to obsolete the consumer job of being their own Chief Information Officer. There are numerous technologies and standards such as Bluetooth, Digital Living Network Alliance, WiFi and a range of other wireless and wired solutions for tying together all these devices into something consumers can use easily use.

But even with integration solutions like Microsoft’s “Sync” available in some Ford and Mercury models, it still causes many consumers to break a sweat when thinking about making good purchase decisions and the back end problems that can be caused when trying to establish info-tainment oases not only in the home entertainment center but in their studies, cars, and now personal media. Consumers want content and applications which are smart when it comes to location awareness (work, home, mobile) and device awareness (scalable across devices.)

The big value add coming out of some future CES show is when C-E-S stands for “Consumer Enhancement Solutions” not Consumer Electronics Show. Until then, the parts are still greater than the whole.

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